Edoardo Teodoro Brioschi

The concept of “Total Business Communication” is intended to refer to the set of expressions through which a company activates a process of communication aimed at one or more audiences (individuals, companies or institutions), and through which it also presents its identity and influences its image or reputation.

Non si è voluto ridurre la trattazione della comunicazione d'azienda alla pubblicità tradizionale, ma presentare l'evoluzione dell'area di studio.

Abstract The study of the business communication has begun on the international level on the Fourties of the last century, while the debate about the rising of such a communication to a scientific discipline status dates back to the Eighties. To be observed that the development of business communication from that time up to the present has not been either uniform or consistent everywhere. There is therefore the exigence to deepen the study especially of two theoretical schools of this discipline: the American school – that is the leader in the field – and the European one that is interested by a progressive strengthening.

Nell’ambito di un proficuo dibattito sui rapporti tra materialità e immaterialità nei processi aziendali, questo libro intende approfondire la conoscenza degli intangibili riguardanti la comunicazione, affrancandoli da una certa qual sudditanza nei confronti degli intangibili di marketing.