An Italian Experiment in Self-Regulation of Retail Banking: Reasons and Opportunities for a Joint Promotion of Industry Interest and General Interest
Ebook in formato Pdf leggibile su questi device:
The paper provides a description and preliminary evaluation of the Italian Banking Association’s (ABI) 2009-2013 Pattichiari initiative, a notable experiment in banking industry self-regulation. An original governance system, based on a committee of non-bankers endowed with a significant degree of independence from the industry, was established. It explored the organisational difficulties that arose in implementing a number of banks’ commitments, aimed at recognising effectively some basic customer rights, primarily the right to switch supplier. Moreover, it introduced and managed an evaluation system that could stimulate banks to overcome difficulties. The system could be effective by publishing bank ratings and influencing their reputation. The subsequent development of legislation and exogenous regulation took over the anticipated goals of self-regulation, yet the exercise was useful in organising their implementation, and the survival of the project could have been positive. The factors that caused the experiment’s drastic downsizing are explained.
keywordsSelf-regulation, Retail banking, Customer rights, Consumer associations.
Chi ha visto questo prodotto ha guardato anche...
Does the Past Count? Sovereign Debt during the Classical Gold Standard through the Lenses of Mover Stayer and Markov Chain Models
The SAM as a Framework to Catch the Generation Process of Inequality in the Households Income Distribution
Ultimi 3 numeri
RIVISTA INTERNAZIONALE DI SCIENZE SOCIALI - 2021 - 1
RIVISTA INTERNAZIONALE DI SCIENZE SOCIALI - 2020 - 4. A Special Issue on Common Good
Annate disponibili online
Fascicoli anno 2018
- Cultura e storia
- Filosofia morale
- Grani di senape
- Le nuove bussole
- Metafisica e storia della metafisica
- Pagine prime
- Relazioni internazionali e scienza politica.ASERI
- Studi interdisciplinari sulla famiglia
- Temi metafisici e problemi del pensiero antico
- Varia. Saggistica
Scopri le altre Collane